Manager, consultant, member of the Works Council: in any of these functions you want to exert maximum influence to reach your goals. There are quite some ways to do this. You can reason and give logical arguments, you can paint a picture about an attractive future perspective or give compliments. This book describes ten different influencing skills that you can learn to use and to apply yourself. Influencing is not about using communication tricks. It is essential that you use the influencing skills in such a way that they fit your personality and help you reach your goals. Ten Influencing Skills will reveal all the secrets of influencing. This book challenges you to: · improve your influencing skills and make them perfect · apply new behaviour that you have not used before · become aware of how you are being influenced yourself. Ten Influencing Skills focuses on the work context as a point of reference but of course these skills can be used in every context, also in your personal life. This book is a completely revised edition of the successful book Influence, first published in 2000. Thousands of participants in Schouten & Nelissen workshops and training sessions have already improved their influencing skills thanks to this book. Schouten & Nelissen is one of the most renowed educational, training- and consultancy institutes in the Netherlands.